Marketing automation for e-commerce brands
Recover abandoned carts, nurture post-purchase relationships, and turn one-time buyers into lifelong brand advocates.
You are losing revenue after the click
Most e-commerce brands focus on traffic and ignore everything that happens after the first visit. Here is what that costs you.
Abandoned Carts With No Follow-Up
A single recovery email is not enough. Most platforms stop there, leaving thousands of dollars in revenue sitting in abandoned carts.
No Post-Purchase Engagement
The sale happens and then silence. No thank-you sequence, no cross-sell, no review request. You are leaving repeat revenue on the table.
No VIP Segmentation
Your best customers get the same experience as everyone else. No recognition, no exclusive offers, no reason to stay loyal.
Low Repeat Purchase Rate
Acquiring a new customer costs five times more than retaining one. Without re-engagement flows, most buyers never come back.
How DUSA works for e-commerce
Automated flows that turn browsers into buyers, buyers into repeat customers, and repeat customers into brand advocates.
Abandoned Cart Recovery
Multi-step recovery sequences across email and SMS. Timed reminders, discount incentives, and urgency triggers that bring shoppers back.
Post-Purchase Sequences
Thank-you emails, shipping updates, usage tips, and satisfaction check-ins. Keep the conversation going after the sale.
Review Request Automation
Automatically request reviews at the perfect moment, after delivery and before the excitement fades. Build social proof on autopilot.
Cross-Sell and Upsell Flows
Recommend complementary products based on purchase history. Trigger upsell offers when customers hit specific spending thresholds.
VIP Tier Management
Segment customers by lifetime value. Unlock exclusive perks, early access, and personalised offers for your top spenders.
Birthday Rewards
Automated birthday messages with exclusive discount codes. A small gesture that drives loyalty and repeat purchases.
Your customer journey at a glance
First Purchase
Customer completes their first order
Repeat Buyer
Second purchase within 90 days
Loyal Customer
Three or more orders, engaged with emails
VIP
Top 10% by lifetime spend, exclusive perks unlocked
Brand Advocate
Leaves reviews, refers friends, shares on social
Win-Back
A past buyer has gone quiet. DUSA triggers a personalised re-engagement campaign with tailored product recommendations.
The numbers speak for themselves
average cart abandonment rate across all e-commerce
cheaper to retain an existing customer than acquire a new one
higher lifetime value from customers who join a VIP program
Ready to grow your e-commerce revenue?
Get your cart recovery, post-purchase flows, and VIP program running in one platform.